bo_donovan wrote:[...]Is there anyone in Zend with a modicum of customer service that can share the Zend Guard product roadmap? Surely one exists...
For sure it exists... but if you ask for it, they will tell you that it is actually in the quality assurance. :-)
At the end this was the excuse for the release of 5.5 (not the roadmap but ZG) which introduced "support" for 5.3. Ahh and directly after the quality assurance they released an Early Access version which we (anually paying customers!!) had to try out. I remember a sentence like "Let's see how things going...".
What you can do? Leave them alone... you will NEVER get an answer as this product is DEAD. Switch over to Ioncube or release your code unprotected.
The Zend Sales guys only sell it by the way... I'd several calls with them in the last months - our access for updates *laugh* and support *laughingLouder* had expired.
We are in the luck that we're customers of a perpetual license but customers of the current license type are simply f***ed up and have to pay for ...nothing? It is not possible to use this technic in a professional environment, fact and bye bye Zend.