Licence removed when upgrade to 13.6

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amad7414
Posts: 2
Joined: Fri Jul 17, 2015 12:36 pm

Licence removed when upgrade to 13.6

Post by amad7414 » Sat May 13, 2017 1:18 pm

Hello.

Today my Zend Studio 13.5.1 say me that are updates avaliable, i just upgrade to 13.6.

When Zend reboot say need to put a licence and my licence is not valid for 13.6 because i buy some time ago.

Why system upgrade if licence is not valid?, how i can return to my old version?

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kaloyan_r
Zend Product Manager
Posts: 582
Joined: Thu May 23, 2013 12:40 pm

Re: Licence removed when upgrade to 13.6

Post by kaloyan_r » Mon May 15, 2017 3:18 pm

If the license is valid for Zend Studio 13.5, but not 13.6 then the upgrade should not be successful. We might have a regression here - we will check it.

The easiest to go back to 13.5 is to make a new installations. Below are the links to 13.5.1 installation packages:

http://downloads.zend.com/studio-eclips ... x86_64.exe
http://downloads.zend.com/studio-eclips ... 32.x86.exe
http://downloads.zend.com/studio-eclips ... _64.tar.gz
http://downloads.zend.com/studio-eclips ... x86_64.dmg
Kaloyan Raev
Zend Studio Team

ryan368
Posts: 2
Joined: Tue May 16, 2017 7:03 am

Re: Licence removed when upgrade to 13.6

Post by ryan368 » Tue May 16, 2017 7:08 am

How can I renew my license ??

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kaloyan_r
Zend Product Manager
Posts: 582
Joined: Thu May 23, 2013 12:40 pm

Re: Licence removed when upgrade to 13.6

Post by kaloyan_r » Fri May 19, 2017 2:25 pm

I depends on how you have bought it in the first place:
1) if bought from a sales rep - contact your sales rep;
2) if bought from the online store - use the online store to renew or buy a new one.
Kaloyan Raev
Zend Studio Team

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