Installing Zend Server 8.5.1 on Ubuntu 15.10

General discussion forum for the Zend Server
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zend_eyalt
Posts: 285
Joined: Thu Jan 22, 2009 3:16 pm

Re: Installing Zend Server 8.5.1 on Ubuntu 15.10

Post by zend_eyalt » Sun Dec 06, 2015 12:07 pm

Well, I guess we reached the point where we need some more complete picture of your zend server environment (logs and such).
Could you please head over to support.zend.com and open a ticket - that way we can easily get from you a support tool output and find what went wrong quicker.
(Note that we run daily installations on publicly available Ubuntu 15.10 cloud AMIs, and installation passes there smoothly).

stij2324
Posts: 55
Joined: Fri Nov 06, 2015 11:42 pm

Re: Installing Zend Server 8.5.1 on Ubuntu 15.10

Post by stij2324 » Mon Dec 07, 2015 2:31 pm

Oke will do a new test in the weekend.
Can you tell me what logs you need and where i can find them.

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zend_eyalt
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Joined: Thu Jan 22, 2009 3:16 pm

Re: Installing Zend Server 8.5.1 on Ubuntu 15.10

Post by zend_eyalt » Mon Dec 07, 2015 2:40 pm

would be best if you can open the ticket in support.zend.com. - they usually ask to run the support tool:

Code: Select all

/usr/local/zend/bin/support_tool.sh
which collects all relevant logs into an archive (the forum is not the ideal location to attach such stuff..).

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