Installation error with license

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Installation error with license

Postby slaniado on Thu Feb 02, 2012 6:15 pm

Hi!

I installed the zend server trial. and i uninstalled it the same day. then i tried to install the zend server community and it drops a error that the license is invalid.
Then i uninstalled the free server and i try to install the trial version and it say in every diferent license i try that is invalid.
I think that somthing is wrong with the uninstalled versions.
i also deleted the folder of the zend server. and the same problem

Any idea?

thanks!
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Re: Installation error with license

Postby nickma on Thu Feb 02, 2012 7:23 pm

Please provide more details.

Windows, Linux or Mac?

Version of Zend Server ?
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Re: Installation error with license

Postby slaniado on Thu Feb 02, 2012 7:36 pm

version 5.3.9- 5.6
Windows 7 x86
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Re: Installation error with license

Postby nickma on Fri Feb 03, 2012 1:47 am

Could you post a screenshot here and also try again the full version with the trial key.
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Re: Installation error with license

Postby slaniado on Fri Feb 03, 2012 10:12 am

this is the screen shoot of the trial version!

Thanks!
Attachments
screen1.png
screen shoot
screen1.png (397.08 KiB) Viewed 886 times
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Re: Installation error with license

Postby nickma on Fri Feb 03, 2012 5:51 pm

It looks to be a UI issue as license is working for me. Try typing the license key manually instead of copying and pasting it into the box.

It's if the java script validation in the UI is detecting some extra space or some unsupported symbol.
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Re: Installation error with license

Postby slaniado on Sat Feb 04, 2012 6:49 pm

Hi!

I tried to wite each character of the license and don´t works.
May be you have a UI application, that removes all.?
or any idea to deal with this issue?
thanks
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Re: Installation error with license

Postby nickma on Mon Feb 06, 2012 9:40 pm

We are investigating the UI issue.

As a workaround you can enter the key manually in :
C:\Program Files\Zend\ZendServer\etc\php.ini
Code: Select all
; The serial number
zend.serial_number=BJ46601VUK185003B134B9852DAF2535

; The user name
zend.user_name=TRIAL-1830-38


You also need to change the file
C:\Program Files\Zend\ZendServer\GUI\application\data\zend-server-user.ini
according to the example below (make sure you delete the parameter 'brandNewInstallation' completely):
Code: Select all
[authentication]
password = "<leave as is>"

[monitor]
phpMyAdminUrl = "<leave as is>"

[registration]
acceptedTerms = "1"
completed = "1"

[updates]
lastViewed = "<leave as is>"

[zendServer]
marketing = "1"
edition = "PE"

[apiKeys]
<leave the section as is>
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Re: Installation error with license

Postby slaniado on Tue Feb 07, 2012 9:11 pm

Hi!

i modify the files. and don´t run. this is the text in the ini file.
May be if i delete something after the UI will made some effect.
thank´s
Code: Select all
[zendServer]
marketing = "1"
edition = "PE"

[authentication]
password = "e961b2ac40aac4cc36a8bf65bca9177e"

[monitor]
phpMyAdminUrl = "INSTALLATION_PLACEHOLDER_PHPMYADMIN_URL"

[registration]
acceptedTerms = "1"
completed = "1"
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Re: Installation error with license

Postby slaniado on Sat Feb 11, 2012 7:50 pm

Hi!

maybe you have some solution for the problem?
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