I can't respond to any open tickets I have with Zend. I could not find a phone# or email address I could email to either respond to the ticket or explain my issue. Other than posting on the Rogue Wave forums this is my only option.
Every time I attempt to add a note to my tickets I get a 502 error as a response. See the attached screenshot. I started having this issue on a ticket of mine over 2 weeks ago. I ended up creating a new ticket about the 502 error I was experiencing. However, I soon started experiencing the same 502 error on the new ticket. Now I can't even create a new ticket like I had previously.
In the short term, is there some alternate way I can proceed with my original ticket outside of the ticketing system? In the long term, who should I contact (and how) regarding the 502 errors preventing me from updating my tickets?
General discussion on PHP
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